NO MORE NOTIFICATION EMAILS WILL BE SENT OUT—You can check for your results any time. Our usual turn around time is by 10AM the day after we receive your samples. Fridays and unusual circumstances may delay these results. If you do not see your results posted by 10AM the second day (48 hours) after your samples were submitted, please contact the facility. (406) 243-4229.
Retrieving Results Via Secure FTP (SFTP)
To access your results you will need to download a dedicated secure ftp application. You cannot enter the sftp host address into your web browser address line, as this is not a web recognized URL.
There are several freeware applications available. One we are familiar with is FileZilla:
http://filezilla-project.org/download.php?type=client
Once you have the Filezilla software open, enter in the Host: sftp://murdocklab.dbs.umt.edu, the user and password below to enter the secure ftp site. You should be able to find your results folders in the lower window on the right side ("remote site") of your Filezilla window. Then click on your file and drag it to your computer files which are displayed in the left hand window of Filezilla as “local site". Let me know if you have any problems or questions.
Fileshare address:
sftp://murdocklab.dbs.umt.edu
username: (this is your account name—same one used when you placed your order)
password: (this was sent to you in an earlier email. Please post it in a secure place.)
Please let me know if you have issues connecting.
